Southern Laboratory and Industrial ("SLI," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website at getsli.com, how we use it, and the choices you have.
Information We Collect
We collect information you provide directly to us and information collected automatically when you use our site.
Information you provide
- Contact and quote requests. When you submit our contact or quote forms, we collect your name, email address, phone number, company name, and any details you include about your application or equipment needs.
- Correspondence. If you email or call us, we keep a record of that communication so we can respond and follow up.
Information collected automatically
- Usage data. Like most websites, we automatically receive standard log information such as your IP address, browser type, pages viewed, and the date and time of your visit.
- Cookies. We use cookies and similar technologies to operate the site, remember preferences, and understand how visitors use our pages. You can control cookies through your browser settings.
How We Use Your Information
- To respond to your inquiries and prepare quotes for laboratory and industrial gas, water, and power systems.
- To provide, maintain, and improve our website and services.
- To send you information you request and, where permitted, occasional updates about products and services relevant to your needs.
- To comply with legal obligations and protect the rights, property, and safety of SLI and others.
How We Share Information
We do not sell your personal information. We share it only as needed to operate our business, including with:
- Service providers that help us run our website and manage inquiries, including our customer relationship management (CRM) provider, which stores quote and contact submissions on our behalf.
- Manufacturers and partners when necessary to fulfill a specific request you have made (for example, to source a quote for a particular generator model).
- Legal and safety recipients when required by law or to protect our rights.
Data Retention
We retain the information you provide for as long as needed to serve you, maintain our business records, and meet legal requirements. You may ask us to delete your information, subject to any records we are required to keep.
Your Choices
- Access and correction. You may request a copy of the information we hold about you or ask us to correct it.
- Marketing. You can opt out of non-essential communications at any time by contacting us or using the unsubscribe option in an email.
- Cookies. You can set your browser to refuse cookies, though some site features may not function as intended.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children's Privacy
Our website is intended for businesses and professionals and is not directed to children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when we post the revised policy on this page, and we will update the "Last updated" date above.
Contact Us
If you have questions about this Privacy Policy or your information, contact us:
Southern Laboratory and Industrial
2600 S Shore Blvd, Suite 300, League City, TX 77573
Phone: 281-668-9154
Email: Sales@getsli.com